Return Policy

Livingston Photo and Print Returns Policy

Our Promises to You

We know that you care how information about you is used and shared, and we appreciate your trust. Spam is the bane of the internet and we won't have anything to do with it.

  • We promise that we will never share your e-mail address or other identifiable information with any third party company.
  • We promise that you will never receive spam from
  • We promise to protect your information through the use of secure databases.
Personally Identifiable Information

We collect the personally identifiable information that you submit on the registration and user profile forms to permit you access to our site and to enable credit card verification, where applicable. Please note that any optional information you fill out might be visible to other users on the site (i.e. your biography, or location in the world). If you do not feel comfortable with others knowing this information, then leave it blank.

Generally, the information Livingston Photo's Photo collects helps us or your selected retailer to communicate with you. For instance, we use your email address to provide you with an email confirmation of your registration and order confirmation messages.

We will not share, rent or sell your personally-identifiable information with any entity, other than retailers you have engaged with, subject to the provisions below. We may share your information with our vendors in connection with system maintenance and other services that these individuals or entities perform for us. In some cases, we may run a joint marketing effort with third parties.

We will only release personal information without your authorization in the following situations:

  • To the authorities when necessary to comply with the law (i.e. answering subpoenas).
  • To enforce or to apply our Terms of Use and other agreements (including our Member Agreement).
  • To protect the rights, property, or safety of, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

To enable us to provide the best possible product to our partners, Livingston Photo uses a 3rd party library provided by Google Analytics which aggregates information about how our sites are being used. We do not collect any personally identifiable information about users or their photos.


You can opt-in to receive our newsletter. This information will not be sent to you if you ask us not to include your name on our mailing lists. If you have previously consented to have Livingston Photo send you our newsletter and no longer wish to be contacted, please follow the link at the bottom of each newsletter to unsubscribe.

Password Recommendations

As we live in a world where digital theft is increasingly rampant, we must advise you to choose a password that is not easily guessed by others. Please make sure that your password is 8 or more characters and is composed of both letters and numbers. In addition, it is recommended that you use a separate password for every website to which you are a member. This is a form of damage control, in case the security of one website is compromised, your other accounts are still protected. Should you forget your Livingston Photo password, it will be emailed to you or reset at your request.

Use of Automatic Information and Cookies

To help us tailor our site and software to the needs and interests of our visitors, or for other purposes, we may gather aggregate, non-personally identifiable information via cookies. Examples include the type of internet browser our visitors are using, the frequency of visits to our site and which pages our visitors viewed. We may share these aggregate statistics with others. The use of cookies is standard on the internet and many major web sites use them. Cookies stored on your computer that are designated for Livingston Photo use, cannot be retrieved by other websites.

In the course of serving advertisements to this site, our third-party advertisers may place or recognize a unique cookie on your browser, separate from the one placed by Livingston Photo. We do not have any control or knowledge on the contents or purposes of these cookies.


Children below thirteen years of age should not use our website or software, nor do we have any intention of collecting any personally identifiable information from individuals under thirteen years of age. If you are aware that a child has provided us with personally identifiable information, please contact us and we will remove the information.

Updating or Deleting Your Information

You can change or delete any option information in your account settings.


We understand that many consumers are concerned about security on the internet. The security of the information that you provide to us is also very important to us. To prevent unauthorized disclosure, maintain data accuracy and ensure the correct use of information, we have in place reasonable physical, electronic and managerial procedures to safeguard and secure any information we collect online. Our payment systems use Secure Sockets Layer (SSL), an advanced encryption protocol, to scramble credit card information that you enter so that it cannot be read as it is transmitted across the internet. SSL is the recognized industry standard worldwide for such sensitive transactions, enhancing safety when you shop with a credit card on the web. It is important for you to protect against unauthorized access to your password and to your computer.

When using a shared computer, be sure to sign off and do not opt to stay logged in. Should you realize that you accidentally allowed a third party to access your account, you must let us know immediately, as you may be held liable for their actions in your name.

In the event that our security system is breached resulting in the disclosure of any personal information, we will attempt to notify you as soon as possible.

Links & Advertisers

Third party advertisers may collect certain information that is available to them through your interaction with their advertisements. Livingston Photo has no control or knowledge as to their practices and it is suggested that you read their privacy policy separately before clicking on any advertisements.

Contact Info

If you have any questions regarding this Privacy Policy please contact us.